by ClickHelp — professional help authoring tool If technical writing is your trade, you should know that it is not a one-way street. Technical writers collaborate with other stakeholders, such as managers, marketers, and developers. However, many writers tend to forget that they work primarily for the target audience. That…

by ClickHelp — professional help authoring tool A business requirements document (BRD) is a reflection of the main idea behind a project. It describes the goals and objectives of the project and the results it is designed to achieve. No matter what field you are working in, you need a…

by ClickHelp — professional help authoring tool Today, documentation is one of your company’s assets. It helps your customers understand how your product works or, putting it differently, enhances the usability of your product. This is why documentation should often combine seemingly opposite features. It should be both comprehensive and…

by ClickHelp — professional help authoring tool For 70 years, the Society for Technical Communication (STC) has been at the forefront of advancing the theory and practice of technical communication. …

by ClickHelp — professional help authoring tool Our latest Blossom update will take your content creation to the next level with Markdown import, better PDF export, Confluence import updates, and more. We have made the initial steps towards a complete transformation of the Contributor’s app that are sure to ease…

by ClickHelp — professional help authoring tool At least once in their career, most employees, both new hires and experienced ones, have faced a situation when they lack information concerning their working routine, business relations, or legal counsel (information about their rights and responsibilities). …

by ClickHelp — professional help authoring tool In today’s digital age, product documentation has become an essential component of a successful business. However, it’s not just about having clear and concise documentation for your customers. It’s also about creating a seamless experience for them when accessing this information. …

by ClickHelp — professional help authoring tool ‘Reading and comprehension skills’ is a term usually associated with schooling. We often hear these words pronounced by a school teacher and applied to students. We are used to thinking these skills are relevant only at the beginner stages of education. …

by ClickHelp — professional help authoring tool Any technical writer knows that the document creation process can be full of challenges. From using the right terminology to using the appropriate tools, there are a lot of things that can trip you up. For example, technical writing in the pharmaceutical industry…