by ClickHelp — professional help authoring tool

Studies show that people easier perceive picture instructions than text. I often notice things like that: you may have a brilliant cookbook, but you don’t use it if it contains text only. You are looking for a how-to video or a simple step-by-step…

by ClickHelp — professional help authoring tool

Technical documentation is one of the main components of the software product in any respectable company. But not all organizations devote enough time to develop effective documentation. …

by ClickHelp — professional help authoring tool

Who a technical writer is almost everyone seems to understand. But what is implied?

To put it shortly, a technical writer is supposed to be a skilled wordsmith that converts complex technical information into easily readable documentation. Besides making accurate and informative instructional…

by ClickHelp — professional help authoring tool

Technical Description — Definition

A technical description may be an individual document or a part of some other document. It can consist of only a couple of sentences or be several pages long.

Technical description is a type of technical documentation that helps readers understand the product…

by ClickHelp — professional help authoring tool

It is a well-known fact that English is the dominant language on a stage of global e-commerce, but this is not the case when one size fits all. It can be challenging for a company to launch its product or service to an…

by ClickHelp — professional help authoring tool

To tell the truth, technical documentation is a boring thing to read. If it contains text only, it is even worse. Users hardly ever read docs from cover to cover. They scan them. It looks like that: they jump from title to subtitle…

by ClickHelp — professional help authoring tool

When people hear the phrase instruction manual, they think about different step-by-step explanations of how to control devices, assemble furniture, repair computer accessories, do routine maintenance of equipment, etc. Such manuals are one of the most common and important things in technical writing…

by ClickHelp — professional help authoring tool

What Is Technical Communication and Who Is a Technical Communicator?

The definition of technical communication is the following: it is a type of communication that is aimed at providing readers with clear and accurate information on how to use and maintain products, complete tasks, operate equipment, etc. It is a means of conveying…